Literature Fulfillment Services

We help large organizations like ADP, GlaxoSmithKline, Honeywell, Pfizer, and Siemens to efficiently store and distribute sales literature to customers, sales reps and channel partners.  You place your order (edi, phone, fax, or online) and we pick it, count it, pack it and ship it.  By expertly managing this time-consuming “back room” function, FFI frees you up to focus on growing your business.

FFI has experience with a broad range of literature fulfillment programs.

• Lead response
• New product sales literature
• Advertising specialties fulfillment
• Investor mailings for public companies

Features of FFI’s literature fulfillment service

• Online system for ordering, managing and shipping literature.  24/7 web access to your entire inventory.  Your field reps can order literature and monitor delivery status online.  You can use the web portal to establish access rights for users, set product or budget allocations, manage inventory, and generate reports.  Or, FFI can do it for you. 
• Kitting services.  Much of the material FFI receives comes in as separate pieces and goes out as kits.  Our tight assembly processes ensure that what your customers ask for is what they get. 
• Inventory management and replenishment. Minimum inventory levels are set in our system.  When an item reaches a re-order level, the system generates a replenishment request via email to the individuals you designate. 
• Lead fulfillment & management.  We can track response sources right down to the ad and the issue of a magazine.  When we fulfill the request, we can alert the relevant sales rep and provide you or your company’s sales manager with comprehensive lead reports. 
• Rapid implementation.  Our experience enables us to implement large accounts – set up systems, define processes and receive product -- within two weeks.  Smaller accounts can be up and running in days.
• No minimum charges.  We don’t penalize companies that may not have a significant volume of shipments during parts of the year. 

Need literature fulfillment services in New Jersey?

Contact us to discuss your needs in detail.