Our Team

Jennifer is the CEO/President and Co-Founder of Fulco Fulfillment Inc. (FFI). With over 30 years of expertise Jennifer developed a passion for Supply Chain & Logistics. Jennifer has dedicated her career to finding the right solutions to assist FFI's clients in making their businesses succeed. Prior to becoming President in November 2019 she held the position of Director of Sales and Marketing. Jennifer literally grew up in the fulfillment warehousing business starting over 30 years ago helping her father assemble kits for distributions and shipping packages for her father’s business, Direct Mail Services. Her favorite lesson she learned from her father was to always turn a problem into an opportunity. Co-Founding Fulco Fulfillment Inc in 2001 with Tony Rossi, they began in only a 4,000 square foot warehouse. They were a small team picking, packing, and shipping orders in those early days. The company moved to increasingly larger facilities until reaching our current 143,000 square foot facility. FFI works with emerging on-line retailers to help scale their operations literally out of their garage or basement to scale and compete with the Amazons of the world. She leads the team by stressing that FFI's clients’ success is the goal. FFI meets this goal by constantly striving to provide attentive, cost-effective, and exceptional services. Constantly supporting the entrepreneurial spirit of our customers. In her spare time, she enjoys running, going down the shore, walking her French bulldog Hamilton, downhill skiing, cooking, traveling, and attending Jets football games with her husband. Jennifer graduated from the University of Rhode Island and is a member of Delta Zeta sorority.

As Co-Founder of FFI with Jennifer, Tony has been instrumental in FFI’s continued sales growth and successful operations. He managed operations until November 2019 when he turned over the reins. With nearly 40 years of experience, Tony continues to be an asset as the advisor to the CEO, continuously looking for areas of improvement while emphasizing the importance of the customer. As he winds down his career, Tony looks forward to playing a bit more golf and enjoying more trips to Lambeau each year with his family. “Being involved in this business and the Marcello family has been the most rewarding years of my life, but now is the time to start looking at spending more time with my grandkids.” – Tony Rossi

Now Director of Operations, Anthony previously held the position of Quality Assurance Supervisor since December 2019. Over the past year, Anthony has achieved great things, he contributed towards streamlining the warehouse’s efficiencies and continuing to organize operations. Anthony utilized his excellent record of customer relations, has taken on additional responsibility and worked extra hours and weekends to meet deadlines. Now he brings his knowledge and experience to directing FFI’s fulfillment operations. Before coming to Fulco Fulfillment, Anthony spent 16+ years working for Coca-Cola in various management and sales positions. His strong attention to detail and overall thoroughness is a skill set that benefits FFI’s success. Anthony relocated from Rochester, NY and now lives in Sparta, NJ with his wife Jenny. He is an avid cyclist and recently joined a local men’s soccer 50+ league where he will dust off his high school cleats.

Georgette has been with FFI since 1980 and has held many important positions, including head of Data Entry and Order Processing, as well as other positions in the IT Department. For the past 25 years her role has been Client Services Supervisor for clients in the Healthcare Industry. She has an in-depth knowledge of the fulfillment industry and is very client oriented.

Erik Mathiesen brings to FFI enthusiasm and technical expertise. He combines both his studies and experience to assist elevating Fulco Fulfillment Inc. to new heights. Most recently, he has spent the last couple of years growing his leadership and client relations abilities in New York City within the hospitality industry as the lead concierge at the city’s first luxury assisted living community. Prior to that, Erik graduated from Syracuse University’s School of Information Studies with a degree in Information Management & Technology in 2018. As Fulco Fulfillment’s Technical Operations Manager, he can navigate clients through any troubleshooting required all while fulfilling any requests and inquiries necessary with 5-star customer service. In his free time, Erik enjoys trying and reviewing the newest coffee shop in town, going to concerts to see the latest up and coming artists, hitting the slopes for a day of skiing, and staying in shape with at home calisthenics.

In the role of “special accounts” Client Services Manager Cristhie is very resourceful and ensures the successful outcome of FFI’s clients’ needs. Her responsibilities include assisting and overseeing kitting assembly and she is an expert in all areas of the Order Management System (OMS)/Warehouse Management System (WMS). She handles order processing and provides quality control checks on filled orders. FFI is also pleased that she is bilingual for any customers who require an interpreter.

Dorangely Parra-Zapata, Client Service Manager, ensures our clients at FFI receive quality customer service. Since January 2021, Angy has advanced from Administrative Assistant to her current role as Client Service Manager. Throughout her tenure, she has demonstrated an unwavering attention to detail and a high level of customer service expertise. She has developed an ability to quickly identify lot #’s, scan barcodes, and assign proper third-party freight numbers to their respective “Ship to” addresses. Dorangely has extensive knowledge and experience providing support to customers, managing their needs, problem solving, and overall exceeding customer expectations.

Meghan Chermak is the newest addition to the FFI team, serving as both Digital Content Assistant and Client Service Coordinator. She started as an intern for college credit in December 2023 and transitioned into her official position in early September 2024. Meghan’s background in Communications, specializing in Media Studies and Public Relations, equips her with valuable insights that will enhance Team FFI’s efforts in marketing, sales, and social media as our Digital Content Assistant. As a strong communicator, she is sure to deliver exceptional customer service to her clients as Client Service Coordinator. In her free time, she enjoys spending time with her friends, practicing self-care, reading, and hopes to travel more in the future.