Sudden retail or e-commerce business growth can be very exciting for a company, but it presents many challenges as well. These can manifest in different ways, one of the most complicated of which is order fulfillment. In order to take advantage of the opportunities growth provides, many retailers–both large and small– partner with 3PLs.
Working with a successful 3PL will allow you to focus on expanding your business. Fulfillment companies can take care of storing your product, picking and packing the orders, and ensuring everything gets sent out on time. When a company is growing rapidly, order fulfillment is best left in the hands of a reliable 3PL.
How do you find the right 3PL for your business? There are “one size fits all” 3PLs, but since every business is unique, choosing a 3PL with a specialized approach that fits your company could give your business an extra boost. There are three easy ways to evaluate a fulfillment company.
The Best Fulfillment Starts with People
The most important of the three P’s is People. A team is only as good as its weakest link. The staff should be experienced and offer a dedicated client service manager. Experience in the fulfillment world and a focus on customer service will help your business to thrive.
Get the Right Platform for Your Fulfillment Data
If you’re running a growing business, you know how important it is to keep track of every order and ensure packages are delivered seamlessly. We have more access to information today than ever before, and all that data can become overwhelming. Before partnering with a 3PL, you may have felt buried under all the data.
Information paralysis is a serious issue. Thankfully, partnering with the right 3PL can deliver you information in the most digestible way possible. Working with a 3PL means they will focus on the back-end operations of order fulfillment, giving you the freedom to focus on the front end of the business.
Fulco Supports the Whole Order Fulfillment Process
The final P stands for the Process. Making sure that the order fulfillment process is run smoothly and effectively is vital. This starts with orders received, then continues to the picking, packing, and shipping process, and then to the warehousing, returns, and anything else that the customer needs.
Fulco Brings Together People, Platform, and Process
FFI provides the best of all three Ps. We have experienced, designated teams to troubleshoot any problems, up-to-date processing platforms, and a fantastic warehouse location allowing for unparalleled access to shipping anywhere in the U.S. and the world. While we work on perfecting the 3Ps, you can focus on growing your business.
If you’re having issues with your fulfillment process, we want to help you! Give us a call at 973.361.1700 or fill out our contact form.